JOIN OUR TEAM!

Salary: £25,500 per annum
Hours: 35 hours per week (occasional evening and weekend work required)
Contract: Fixed-term until 31 March 2027
Annual Leave: 25 days plus bank holidays (pro rata)
Pension: Government NEST scheme (3% employer / 5% employee contribution)
Location: The Environment Centre, with hybrid working available

About the Role

Are you looking to gain valuable work experience and training while making a positive difference in your community?

We're seeking a friendly, proactive and motivated individual to join our Switched On Energy Awareness Hub as an Energy Awareness Officer (Trainee).

The service supports Swansea residents by providing impartial energy efficiency advice, signposting practical support, and connecting people to specialist services. Topics include utility bills, switching suppliers, home heating, energy efficiency, renewable energy, low-carbon opportunities, grants and funded support.

This role offers a fantastic opportunity to develop new skills through training and mentoring, beginning with City & Guilds Energy Awareness Level 3. You'll work alongside our experienced Energy Awareness team, supporting residents both at community events across Swansea and from our Energy Awareness Hub at The Environment Centre.

The project is delivered in partnership with the Energy Redress Scheme, managed by the Energy Saving Trust, which supports vulnerable energy consumers and helps reduce carbon emissions.

Key Responsibilities

As Energy Awareness Officer (Trainee), you will:

• Undertake relevant training, starting with City & Guilds Energy Awareness Level 3.

• Support residents through energy assessments and record information using the project management system.

• Provide accurate, impartial and useful information face-to-face, by phone, email and social media.

• Raise awareness of energy efficiency, affordable warmth, water efficiency, grants, funding opportunities and utility bill support.

• Help individuals access relevant services and support available to them.

• Follow up with service users to monitor outcomes and energy-saving measures taken.

• Act as a point of contact at the Environment Centre's Energy Awareness Hub.

• Attend outreach events across Swansea and actively engage with community members.

• Accompany Energy Awareness Officers on activities such as home energy assessments.

Working with the Team

You will work closely with the Senior Energy Awareness Officer and wider project team, as well as colleagues across The Environment Centre, including our Communications Officer and Project Officers, to maximise awareness and impact of our services.

Person Specification

Essential

• Excellent verbal and written communication skills.

• Ability to engage effectively with people and demonstrate active listening skills.

• Willingness to undertake training and mentorship.

• Strong attention to detail.

• Ability to use initiative and work independently.

Desirable

• Previous customer service or administrative experience.

• Interest in environmental and sustainability issues.

• Ability to communicate through the medium of Welsh.

About The Environment Centre

The Environment Centre is a charity based in Swansea and home to a range of environmental and community-focused projects. We are a small, friendly team committed to helping people and supporting a low-carbon future.

Registered Charity Number: 1039378.

How to Apply

Please complete our Application Form.

In Section 4: Skills / Experience / Further Information, explain why you are suitable for the role. Please refer to the responsibilities and person specification, providing examples from employment, volunteering, education, or other relevant activities.

Applications should be sent to:

Email: info@environmentcentre.org.uk

Or by post to:

Centre Manager
The Environment Centre, Pier Street
Swansea, SA1 1RY

Key Dates

Application deadline: Midday, Monday 5 October 2026

Interviews: Friday 9 October 2026

Start date: 2 November 2026 (or sooner if possible)

Voluntary Treasurer

Download Full Job Role & Description

About the organisation:

The Environment Centre is a community hub that has been championing environmental action in Swansea for 25 years. It aims to promote awareness of environmental challenges and to support people to make changes in their lives and to take action in their community.

Purpose of Role: To maintain a strategic overview of the Centre’s financial health and to report on this to the Board members on a voluntary regular basis.

Responsible to: The Board of Trustees/ Members of the Environment Centre

Responsible for: Ensuring the sound financial management of the Centre’s financial resources in conjunction with the Finance and Resources Manager.

When and where: The role requires a commitment of around 3 - 6 hours per month. Activity will take place at The Environment Centre as needed (e.g. financial reconciliation) and remotely or in person for the attendance of committee and Board meetings.

Application Deadline: Midnight, Sunday, 2 March, 2025.

Send applications to office@environmentcentre.org.uk or post to Finance and Resources Manager, The Environment Centre, Pier Street, Swansea SA1 1RY.

Are you interested in doing something to help the environment? To raise awareness of the issues and support action to improve it?

The Environment Centre is at the forefront of collective action in Swansea. The role of Trustee is interesting and rewarding and our work has never been more urgent. It’s a fantastic time to join The Environment Centre Board ensuring that the charity is fully focused on the biggest challenges we face.

Our Board members are able to utilise their skills to make a real difference. We are actively seeking people with experience of youth engagement, volunteering or fundraising and those that are active in the local environmental network.

We understand the huge range of skills that people have to offer and how different experiences can benefit us, and are committed to supporting you in a welcoming and encouraging environment. We are keen to represent the amazing diversity of Swansea on our Board.

The Environment Centre is striving to improve the balance of representation on the Board and welcome applications from people from black, Asian and minority ethnic communities and people across all age ranges. We want to actively involve younger generations to develop and deliver our services.

The Environment Centre is a growing charity, we are adding more and more environmental projects, events and outreach to our portfolio, and we are looking for Trustees with the same level of ambition to help us grow.

If you are committed, if you work positively and collaboratively when faced with challenges, and if you share in our passion for environmental issues, then please apply to join our Board as a Trustee.

Please contact office@environmentcentre.org.uk to receive our Recruitment Booklet for prospective Trustees, the Trustee Recruitment Application Form and accompanying declarations.

We encourage you to get in touch with any queries you have, come visit us at the Centre or arrange to talk to other trustees or our Centre Manager if you’d like.